Terms, Returns & Privacy

Terms of Sale

TECHNOSTORE provides electronic and industrial parts sourcing services exclusively to business customers. We do not accept private consumer orders.

Submitting an enquiry does not constitute placing an order. We identify available products and provide a quotation specifying the proposed part, quantity, condition (new or used), price, delivery costs and estimated delivery time. Our usual response time of 2–3 working days is not a delivery timeframe.

All orders require 100% advance payment unless otherwise expressly agreed in writing. An order becomes binding once TECHNOSTORE confirms its acceptance in writing. Payment alone does not constitute acceptance of an order. If payment is received for an order that TECHNOSTORE does not accept, it will be refunded in full.

TECHNOSTORE operates primarily on a special-order basis. Products are sourced and purchased specifically for individual customer requirements rather than supplied from regular retail stock.

Once an order has been accepted and procurement has begun, cancellation or modification is subject to TECHNOSTORE's prior written agreement. Where goods have already been purchased from a supplier and cannot reasonably be cancelled or returned, TECHNOSTORE may refuse cancellation for convenience.

Where cancellation is agreed, reasonable, documented and non-recoverable procurement costs may be deducted from any refund, to the extent permitted by the contract and applicable law.

The customer is responsible for confirming the accuracy of requested part numbers, specifications and compatibility with their equipment. Any proposed alternative or substitute product must be approved by the customer before purchase.

All applicable supplier costs and import-related charges will be included in the agreed quotation where relevant. No additional import charges will be imposed by TECHNOSTORE without the customer's prior approval of a revised quotation.

Returns & Warranty

As TECHNOSTORE purchases products specifically for individual business orders, correctly supplied and conforming goods are not eligible for return or refund solely because the customer changes their mind, no longer requires the product, ordered an incorrect part or finds a cheaper alternative elsewhere.

This restriction applies to returns for convenience and does not exclude applicable contractual or statutory remedies for defective, incorrectly supplied or non-conforming goods.

If a product is defective, damaged on delivery or materially different from the agreed specification, please contact info@technostore.ie with your order reference, a description of the issue and supporting photographs where available.

TECHNOSTORE will investigate the issue and, where a valid claim is established, provide an appropriate remedy in accordance with the contract and applicable Irish law. Depending on the circumstances, this may include repair, replacement, refund or another agreed solution.

Products must not be returned without prior written authorisation. Where a return is approved, TECHNOSTORE will provide return instructions and arrange an appropriate return method. TECHNOSTORE does not operate a public retail returns counter.

Any additional commercial or manufacturer's warranty applicable to a product will be communicated where available. Such warranties do not replace rights or remedies that cannot lawfully be excluded.

If TECHNOSTORE cannot fulfil an accepted order, the customer will be notified and the payment for goods that cannot be supplied will be refunded, subject to any separately agreed and performed services.

Nothing in these terms excludes or restricts liability, rights or remedies that cannot lawfully be excluded under applicable Irish law.

Privacy Policy

TECHNOSTORE — Electronic & Industrial Parts Sourcing in Ireland

Last updated: 10 November 2026

1. Introduction

TECHNOSTORE respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect information submitted through our website, business enquiries and communications.

We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Irish data protection legislation.

2. Data Controller

The data controller responsible for the personal data described in this policy is:

Yuliia Cherniakova, trading as TECHNOSTORE

Email: info@technostore.ie

Website: https://technostore.ie

3. Information We Collect

When you contact TECHNOSTORE or submit a sourcing enquiry, we may collect:

• Your name.
• Company or organisation name.
• Email address.
• Telephone number.
• Product enquiries and part numbers.
• Photographs, specifications or documents submitted with your enquiry.
• Delivery and billing details where an order is placed.
• Business correspondence and transaction records.
• Technical information such as IP addresses and website access logs where collected by our hosting and security providers.

We ask that you do not submit sensitive personal information that is unnecessary for your enquiry.

4. How We Use Your Information

We use personal data to:

• Respond to enquiries and requests.
• Identify and source requested products.
• Prepare quotations and invoices.
• Process and fulfil orders.
• Communicate about delivery, availability and product specifications.
• Maintain business and accounting records.
• Handle complaints, disputes and refund requests.
• Protect our website and prevent misuse.
• Comply with legal and regulatory obligations.

We do not sell personal data to third parties.

5. Legal Bases for Processing

Depending on the circumstances, we rely on the following legal bases under Article 6 of the GDPR:

Contractual necessity: Where processing is necessary to enter into or perform a contract with an individual.

Legitimate interests: To respond to business enquiries, communicate with business contacts, manage supplier relationships, maintain records and protect our services, provided these interests are not overridden by individuals' rights.

Legal obligations: To comply with applicable tax, accounting and other legal requirements.

Consent: Where consent is legally required, such as for certain optional cookies or marketing communications.

Where processing relies on consent, you may withdraw it at any time.

6. Contact Forms and Email Communications

When you submit an enquiry through our website, the information you provide is used to process and respond to your request.

Our website may use Cloudflare services to securely process form submissions and Brevo to transmit transactional email notifications.

Information submitted through the contact form may be delivered to our designated business email account.

Submitting a sourcing enquiry does not automatically subscribe you to marketing communications.

We will not use your contact information for unrelated promotional campaigns without an appropriate legal basis.

7. Service Providers

We may use third-party providers to operate our website and business communications, including:

Cloudflare: Website hosting, security, DNS, email routing and server-side processing where enabled.

Brevo: Transactional email delivery and related communication services.

Email service providers: Receiving, storing and responding to business correspondence.

Accounting, payment and logistics providers: Where necessary to process and fulfil confirmed orders.

These providers may process personal data on our behalf or as independent controllers, depending on their services and contractual roles.

We aim to share only the information reasonably necessary for the relevant purpose.

8. Suppliers and Product Sourcing

To obtain quotations or fulfil orders, we may share relevant product specifications, quantities, delivery requirements and necessary business contact details with suppliers or logistics providers.

We do not routinely share unnecessary personal information with suppliers.

Where international sourcing requires information to be transferred outside the European Economic Area, we will apply appropriate safeguards as required by applicable data protection law.

9. International Data Transfers

Some service providers or their subcontractors may process information outside the European Economic Area.

Where required, such transfers will be supported by an applicable adequacy decision, standard contractual clauses or another lawful transfer mechanism.

10. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this policy.

As a general policy:

• Unsuccessful sourcing enquiries may be retained for up to 12 months after the last relevant communication, unless a longer period is justified.
• Order, invoice and accounting records are generally retained for at least six years where required by applicable Irish record-keeping obligations.
• Correspondence relating to contractual disputes may be retained for the period reasonably necessary to establish, exercise or defend legal claims.
• Website security logs are retained according to the applicable service configuration and operational requirements.

Data will be deleted or anonymised when no longer required, subject to legal obligations.

11. Cookies and Website Technologies

Our website may use essential cookies or similar technologies required for security, functionality and reliable operation.

We do not intend to use non-essential advertising or tracking cookies without an appropriate legal basis.

If optional analytics, advertising or other non-essential tracking technologies are introduced, this policy and any required consent controls will be updated before their use.

12. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse or disclosure.

These measures may include secure hosting, encrypted connections, restricted access to business accounts and protected server-side credentials.

However, no internet-based transmission or storage system can be guaranteed to be completely secure.

13. Your Data Protection Rights

Subject to applicable legal conditions and exceptions, you may have the right to:

• Request access to your personal data.
• Request correction of inaccurate information.
• Request deletion of personal data.
• Request restriction of processing.
• Object to processing based on legitimate interests.
• Request data portability where applicable.
• Withdraw consent where processing is based on consent.

To exercise your rights, contact info@technostore.ie.

We may request reasonable information to verify your identity before responding.

14. Complaints

If you have concerns about how we handle your personal data, please contact us first so we can investigate.

You also have the right to lodge a complaint with the Irish Data Protection Commission.

Website: https://www.dataprotection.ie

15. Third-Party Websites

Our website may contain links to third-party websites, including manufacturers and suppliers.

TECHNOSTORE is not responsible for the privacy practices of independent third-party websites.

We recommend reviewing their privacy policies before providing personal information.

16. Children's Privacy

Our sourcing services are provided exclusively to companies. This Privacy Policy also covers the personal data of company representatives and other business contacts.

We do not knowingly collect personal data from children for the purpose of providing our services.

17. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology or legal obligations.

The latest version will be published on this website with an updated revision date.

18. Contact

For privacy-related enquiries:

TECHNOSTORE

Data controller: Yuliia Cherniakova

Email: info@technostore.ie

Website: https://technostore.ie